Payment Policy

All payments on our website are processed through secure payment environments. During checkout, your payment details are handled with care via trusted payment providers and encrypted connections.

Roribon does not normally store full payment card details, such as complete card numbers or security codes. These details are processed directly by the relevant payment provider or payment method.

On our website, you can pay using the payment methods shown during checkout. These may include:

• American Express
• Apple Pay
• Google Pay
• Mastercard
• Shop Pay
• Visa

The available payment methods may vary depending on your device, browser, location, payment provider, and checkout settings.

Paying by card. You can safely pay for your order using supported payment cards such as Visa, Mastercard, and American Express. During checkout, you enter your payment details in a secure environment. Once the payment has been successfully confirmed, we can process your order. If the payment fails or is declined, your order may not be completed.

For extra convenience, when available, you can use digital payment methods such as Apple Pay, Google Pay, and Shop Pay. These payment methods allow you to check out faster, especially when your details are already securely stored on your device or account.

Digital wallets help make checkout easier while keeping your payment details protected through the security of the chosen payment method.

All prices at Roribon are displayed in Canadian dollars (CAD $), unless stated otherwise. Our payment options and checkout experience are tailored to customers in Canada.

Orders may be fulfilled from our warehouse facilities depending on stock availability.

Any fees charged by your bank, card issuer, or payment provider are outside our control. Therefore, always check the terms of your chosen payment method if you are unsure.

After placing your order, you will normally receive a confirmation email. This confirmation includes an overview of your order and confirms that we have received it.

Didn't receive a confirmation? Please first check your spam or junk folder. If you still cannot find it, please contact us at info@roribon.com.

If your payment fails, is declined, or is not completed, your order may not be processed. In that case, please check whether your payment details are correct and whether your payment method has sufficient funds or authorization.

You may also try using a different payment method. If the issue persists, please contact your bank, card issuer, or payment provider for further assistance.

When a refund is approved in accordance with our return and refund policy, we process the refund using the original payment method. After approval, refunds are processed within 10 days.

Please note that your bank, card issuer, or payment provider may require additional processing time before the amount appears in your account.

We understand that secure payment is important. That is why we strive to offer customers a clear, reliable, and safe payment experience.

At Roribon, you can shop with confidence knowing that your payment experience is secure, transparent, and designed for your convenience. From selecting your favourite fashion items to completing your payment, we want every step of your shopping journey to feel smooth and reliable.